Submit a Request to Book form on our website with your event date, location, and which inflatable(s) you’d like. Your date isn’t officially secured until your deposit is paid, so we recommend booking as early as possible.

Yes. Your date is not secured until you pay a $50.00 (per item rented) non-refundable deposit. The deposit is applied toward your rental balance.

We accept Venmo at @kkbounce. If you don’t have Venmo, please contact us and we’ll work out another option with you.

Half day: pickup by 1:00 PM or drop-off after 2:00 PM, with a maximum rental time of 4 hours.

Full day: drop-off and pickup times are based on your party time and needs.

Delivery and setup within 15 miles of Le Roy is free. Beyond that, a delivery fee applies:

• 16–30 miles: $30 delivery fee
• 30–40 miles: $55 delivery fee

We pick up the same day your event ends. Pickups requested after 9:00 PM will incur an additional charge.

If it is raining the day of your event or winds exceed 15 mph, your deposit will be held and you can reschedule for a future date within 90 days of the original date.

If strong winds or heavy rain occur during your event, please turn off the blower to deflate the inflatable and contact KK Bounce as soon as possible so we can collect it.

Please let us know at least 2 hours before your scheduled drop-off time. Once the unit has been delivered, there are no refunds or rescheduling options.

We understand that plans can change. Please take note of our cancellation policy:

• 15 days or more before the event: full refund if paid in full (minus the non-refundable deposit).
• 15 to 3 days before the event: 50% refund if paid in full (minus the non-refundable deposit). If not previously paid, you will owe 50% of the total cost of the rental.
• Within 48 hours of the event: no refunds. If not previously paid, you will owe 100% of the rental cost.

We understand that things come up that are out of our control, so we are more than willing to work with you if you need to cancel or reschedule.

Yes, KK Bounce is fully insured.

Yes, the blower needs a standard electrical outlet close to the setup area. We do not offer generator options, so please make sure an outlet is available at your event location.

No. We do not supply a worker to supervise during the rental, so an adult must supervise the inflatable at all times while it is in use.

Yes. Weight limits are listed on each bounce house. Please reach out to us for the specifics on the unit you’re interested in.

Our inflatables can typically be set up on grass, concrete, or asphalt. Let us know your surface type when booking so we can bring the right anchoring.

Delivery, setup, and same-day pickup, along with the anchoring and extension cords needed for a safe setup. (Delivery fees depend on distance, see Delivery & Travel above.)

Normal wear is expected, but the renter is responsible for damage caused by misuse, sharp objects, or exceeding weight limits. Reach out with any questions before your event.